Privacy policy

Privacy Policy

Last updated: April 2026

About this policy

BasketsBliss ("we", "us", "our") is committed to protecting your personal information in accordance with the Australian Privacy Act 1988 and the Australian Privacy Principles. This policy explains how we collect, use, store, and disclose your personal information.

Information we collect

We collect personal information that is necessary to process and fulfil your orders and provide you with our services. This may include:

  • Name and contact details (email address, phone number, delivery address)
  • Payment information (processed securely via Shopify — we do not store card details)
  • Order history and purchase preferences
  • Communications you send to us
  • Website usage data collected via cookies and analytics tools

How we use your information

  • To process and fulfil your orders
  • To communicate with you about your order status
  • To send you marketing emails if you have opted in (you may unsubscribe at any time)
  • To improve our products and services
  • To comply with our legal obligations

Sharing your information

We do not sell or trade your personal information. We may share your information with trusted third parties only where necessary to fulfil your order, including:

  • Delivery carriers (Australia Post and courier partners)
  • Payment processors (Shopify Payments)
  • Email marketing platforms (where you have opted in)
  • Data security

We take reasonable steps to protect your personal information from misuse, loss, and unauthorised access. Our website is hosted on Shopify, which maintains industry-standard security practices.

Your rights

You have the right to access, correct, or request deletion of your personal information. To do so, please contact us at info@basketsbliss.com.

Cookies

Our website uses cookies to improve your browsing experience and analyse website traffic. You may disable cookies in your browser settings, though this may affect some website functionality.

Contact us

For any privacy-related queries, please contact us at info@basketsbliss.com.